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The Road to Recovery

Most computers purchased today come with a restore CD or have a set-up program that prompts the user to produce a restore CD. The purpose of these discs is to enable the user to bring the computer back to life in the event of a hard drive failure or system crash.

Unfortunately, the cure may be worse than the disease. Using a restore CD is not like rebooting your computer. The restore program restructures the hard drive to its original configuration at the time of purchase; therefore, all of your files and settings will be destroyed.

More Than Just Data Loss

In a perfect world, a hard drive crash or an operating system meltdown would not be a problem: computers are always new, the original software disc is still available and office backup routine is meticulous. In the real world, however, computers are often old, discs containing original programs are misplaced, and backup routines are seldom adhered to.

There are many other considerations that are not obvious until an issue arises that requires the computer to be restored.

Consider:

  All backup files will need to be restored to the hard drive

  Software that was pre-installed on the computer may have been included on the restore CD. If so, the computer must be restored to its factory settings, even if only one program is required

  The installation media or files may have been lost; replacement media or the original download link may no longer be available, i.e. software that was downloaded from the Internet will need to be located, downloaded and re-installed.

  New software may have to be purchased. This may be an issue if the application requirements are greater than what is supported by the older machine. For example, the new software may not be compatible with an older operating system, or the computer may not provide enough memory, free hard drive space or a fast enough processor.

  All personalized settings will need to be re-created, including Internet bookmarks, desktop shortcuts, and security preferences.

• If you use a local e-mail client such as Microsoft Outlook or Outlook Express, your address book may have been lost unless backed up.

  Most operating system vendors regularly release security updates. It can take a considerable amount of time to download and install all of these patches at once. You may need to restart your PC several times before it is fully updated.

Avoid Saving Data on the C: drive

Saving your documents on the C: drive is like putting all of your eggs in one basket. Doing so ties the safety of your data even more closely to the stability of your operating system. Many computer manufacturers split the hard drive into multiple partitions, or logical drives. Inside your computer, there may be only one physical hard drive; however, from within Windows you may see two or more logical drives, such as C: and D:. Windows may be installed on your C: drive; however, you may store documents on your D: drive. If the Windows installation becomes corrupted, you may be able to reformat and re-install the C: partition, thereby leaving your data intact on the D: partition.

If your computer did not come with more than one partition, i.e. if you do not see additional hard drives in the "My Computer" window, you can create new partitions if you have enough free hard drive space. Third-party partition software such as PartitionMagic is available to make this task very easy. If your new or second partition is assigned the letter D:, E: or F:, for example, then that is where you should save your data.

Utility Software

Utility software, in this context, is an application installed on your computer to help protect your data from deletion, or recover it in case of accidental deletion.

Several recovery applications are available; some products even allow the prospective buyer a free trial period. Naturally, each product has its own framework for data recovery but in general, the features offered may allow recovery of:

 •  Recently saved data

  Files from deleted or formatted hard drives

  Data that has become inaccessible as a result of operating system corruption

Common Sense

Software applications can sometimes recover lost data, but not if the hard drive has been severely damaged. Furthermore, if your computer or hard drive is lost or stolen, a recovery program isn't going to help.

Users should:

  Ensure that a regular backup routine is followed

  Test the backup medium to guarantee that the data stored is recoverable

  Whenever possible purchase each operating program CD/DVD

  Update applications on a regular basis

  Backup downloaded application installers that are not part of your regular business applications onto CD/DVDs

  Establish a working relationship with a computer consultant

  Never purchase or download unlicenced or pirated software

  Maintain all receipts, customer codes, passwords and contact numbers for each software product

 Recovery programs supplemented with data and program storage ensure peace of mind in the event of a system meltdown. Being prepared for a disaster will allow operations to return to normal quickly and ensure that the negative effect on the bottom line is minimized.